Quest 4 Excellence


	Bill Clawson, RN, PhD, CLNC Bill has been a professional educator, lecturer, author and consultant since 1983. He is the founder and President of Quest for Excellence™. Actively practicing in health care for over 25 years, Bill has an extensive clinical background as a registered nurse practitioner in critical care and elder care, along with a wealth of administrative experience in medical staff development and health care administration. He is a Certified Legal Nurse Consultant, and routinely presents seminars and advises clients on standards of care. In that role, he works with attorneys, insurance companies, government agencies, and private companies to evaluate cases for merit. He currently serves on numerous California State and local boards and committees dedicated to excellence in long term care.
	Chuck Frady Chuck has been a professional speaker, author and consultant for over 30 years. He is the Co-Founder of Quest for Excellence™. Chuck has a clinical background as a Medical Technologist. He also has an extensive background as a Director in Marketing and Customer Service since 1977. As a professional speaker, Chuck shared his expertise in developing and directing the Speakers Bureau Training Program for AIDS Project Los Angeles from 1987 - 1988, and also at the San Francisco AIDS Foundation from 1993 - 1995. Because of his love of travel, Chuck enjoyed a career as a Self-employed Tour Director, and Meeting and Events Planner from 1997 until his retirement in 2006. We continue to send our positive thoughts to Chuck as he continues his slow recovery from a stroke and heart attack in 2006.
	Rhonda Lofing Rhonda is well known throughout California for her over 25 years of practice as an insurance broker in the long term care industry. She is a highly regarded subject matter expert in long term care for her many years of service as the business manager of the Residential Care Society, a state-wide education and lobbying membership organization for residential care providers that ceased operations a few years ago. Additionally, she has service as Vice President and Senior Account Executive for a large, national insurance firm through 2009. Since then, she serves as the Vice President of New Beginnings Insurance Services and directly serves the specialty market of residential care and social service agencies. Rhonda was elected to our Board of Directors in October 2010, and also serves as Secretary to the Board.
	Terri Clark A graduate of Humboldt State University, Terri has worked in Finance and Human Resources most of her professional career. She worked for Open Door Clinics for 15 years and then spent 5 years at a Eureka public accounting firm. After nearly 5 years as HR Manager for the North Coast Cooperative, she became Executive Director of Mobile Medical Office. Medical care for uninsured and under-insured patients is particularly challenging at this time in California; at Mobile Medical Office, she has found a home for both her heart and her mind. She became a Rotarian in 1992 and served as 2002-2003 District 5130 Governor. She is extremely active in fund-raising, and the Governor's education and training programs. She has been married to Marty Lay, a civil engineer, since 1982. He is also a Rotarian and they enjoy traveling and working on projects. They share their home with a talented tabby cat named Hampton. Terri continues to serve on the Board of Directors since 2009, and was recently elected as Treasurer and Chief Financial Officer.